Title: Telehealth in the Post-COVID Healthcare System

Presenter: Robert Havasy, MS

Credit: 1 Technology & Tools (TT)

Session Description: Telehealth, and all forms of virtual care, saw unprecedented growth during the early months of the COVID-19 pandemic. While patient volumes soon returned to levels closer to pre-pandemic, telehealth was firmly cemented in healthcare organizations’ future plans. However, there is no clear best path forward for most organizations.

The industry is facing multiple potential reimbursement paths, difficult decisions about what technology to adopt, and competition from direct-to-consumer providers. Headlines about some of the largest telehealth companies, such as Teledoc, have painted a difficult picture for segments of the industry, leaving provider organizations searching for guidance.

This discussion will help anyone contemplating or currently deploying telehealth technologies to understand the broader market and make some educated guesses about the future to help make better decisions today.

Learning Objectives

1. Understand the various forms of telehealth (e.g., telemedicine, virtual care, chronic disease management, hospital at home, direct-to-consumer).
2. Understand some of the market pressures currently affecting companies in different industry segments.
3. Understand the diverging reimbursement pathways between hospital at home and chronic disease management.

Bio: Robert Havasy is Senior Connected Health Director at HIMSS and the Managing Director of the Personal Connected Health Alliance. In this role he focuses on issues around connected health including remote patient monitoring, telemedicine, patient engagement, shared decision-making and interoperability. Prior to joining HIMSS, Mr. Havasy was the Corporate Team Lead for Product and Technology Development at the Center for Connected Health (CCH), part of the Mass General Brigham System in Boston, Massachusetts. At CCH Mr. Havasy lead the team that integrated the Center’s remote monitoring technology with Mass General Brigham’s enterprise clinical systems. Mr. Havasy holds a B.S. in Environmental Science from Keene State College and an M.S. in Health and Medical Informatics from Brandeis University.

Recording Origination Date: 7/7/2022