READ the Room—Recognize, Empathize, Acknowledge, and Dignify
- Education:
- All Education | Live Webinar
- CEC Category:
- Professional Development | Veterinary Professional Development
- Duration:
- 1 Hour
Description
Title: READ the Room—Recognize, Empathize, Acknowledge, and Dignify
Presenter: Rev. Ana Wilson, MDiv, BCC, CT, FT
Date: April 8, 2026
Time: 11 a.m. PT/1 p.m. CT/2 p.m. ET
Credit: 1 Professional Development (PD)/Veterinary Professional Development (VPD)
Description:
This presentation is for healthcare workers who have difficult conversations with patients, family and staff. The presentation focuses on empathetic listening and companioning skills that help participants READ the room.
Learning Objectives:
- Integrate READ for supportive communication
- Learn Empathetic Listening and Companioning Techniques
- Examine structured communication frameworks
- Discover empathetic statements that READ
Speaker
Rev. Ana Wilson, MDiv, BCC, CT, FT Related Seminars and Products
Bereavement Coordinator
Mayo Clinic Hospice
Ana Wilson is an ordained minister, Board Certified Chaplain, Certified and a Fellow in Thanatology through the Association of Death Education and Counseling. She does extensive work in spiritual care, grief, and communication. This presentation comes from decades of experience and learning how to care for people in times of crisis or end-of-life.