• Attendee will learn the definition of Quality, and why & how AHDI undertook to update the 2010 QA Best Practices and combine them with the Clinician Created Documentation QA best practices.
• Attendee will learn what has changed, including new error definitions, point value systems, and sampling methods. 
• Attendee will learn  what to take into consideration if updating or beginning a Quality Assurance program at your institution, facility or business.
• Attendee will learn what new resources are available and where to find them. 

Bio: Patricia (Patt) King is manager of HIM Transcription for Tucson Medical Center in Tucson, Arizona.  Patt has worked over 30 years in the field of medical transcription, with experience as a transcriptionist, speech editor, business owner, independent contractor, lead, quality assurance specialist, supervisor, and manager.  She is the current and past Chair for the AHDI national Managers–Supervisors Alliance (MSA), and also served as co-Chair for the AHDI national Business Alliance Task Force project focused on combining and updating AHDI’s Quality Assurance and Clinician Created Documentation best practices.  In 2015-2016, Patt co-Chaired the Business Alliance Task Force in creation of the Backend Speech Recognition Implementation Best Practices Tool Kit, and in 2014-2015 she was a member of the task force's Compensation Best Practices Took Kit.

CEC: 1 Technology & Tools (TT)