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Virtual Conference

2020 Healthcare Documentation Integrity Virtual Conference (HDIVC20 - Recordings)

All Education


The recordings of AHDI’s 2020 Virtual Conference are available for purchase, but only for a limited time!  By purchasing the 4-day conference recordings, you will have access to the virtual platform, session handouts, forum tab, virtual exhibitor tab, and easy access to download or email your CEC completion certificates.  With your purchase you will be given access to the on-demand recordings for 60 days from the date of purchase. 

Click individual tabs above to see and view the schedule-at-a-glance and continuing education credits offered, and to learn more about the presenters. Still have questions? Our contact information is at the bottom of this page. We're happy to assist you!


Virtual Conference Recordings from event held August 12-15, 2020

AHDI Student or Postgraduate Members

AHDI Members*

List Price


Healthcare Documentation Integrity Conference Recording Pricing:

$149 $249 $349

* AHDI Individual Professional, Sustaining, Corporate and Educational Members are eligible for this rate.


Ron Bercaw's Profile

Ron Bercaw Related seminars and products

Breakthrough Horizons LTD

Ron is the President of Breakthrough Horizons, LTD, a management consulting company specializing in World Class Improvement through the application of the Toyota Business System, more commonly known as “lean.” With over 33 years of experience in operations, his hands-on lean management experience was gained through multiple enterprise transformations in different industries, including custom packaging, power reliability electronics assembly, and test and measurement products.

Educated at Purdue University, he learned the details and disciplined applications of lean principles, habits, and tools from both the Shingijutsu Sensei and their first-generation disciples. Working in both shop floor and above the shop floor areas, Ron has vigorously strived to remove waste from businesses through the involvement and ideas of the people doing the work. 

Since leaving the industry, Ron has consulting experience in the healthcare sector (US and Canada Health Systems including primary care, acute care, and community applications of both clinical and back shop operations), the commercial sector (administration, manufacturing, distribution, supply chain, and engineering), and the public sector (US Army, US Navy, US Air Force including Depot Repair Operations, the Pentagon, and Surgeon General Assignments). 

Ron is also a recognized author with the release of his Shingo award winning book entitled “Taking Improvement from the Assembly Line to Healthcare” detailing the application of the Toyota Production system to the healthcare industry. His second Shingo award winning book, “Lean Leadership for Healthcare” details the tools, principles and behaviors needed to lead lean quality improvement. And his third book, The Lean Electronic Health Record” provides insights on deploying and then optimizing an Electronic Health Record. 

Jerome S. Blackman, MD, PC's Profile

Jerome S. Blackman, MD, PC Related seminars and products

Professor of Clinical Psychiatry, EVMS

Dr. Blackman is a full professor of Clinical Psychiatry at Eastern Virginia Medical School, Norfolk; distinguished professor of Mental Health at Shanxi Medical University, Taiyuan, China; consultant to Shanghai Mental Health Center, Shanghai, and lecturer in their 3-year program on personality disorders; training and supervising analyst with the Washington DC Freudian Society Training Center; past consultant to Virginia Worker’s Compensation regarding PTSD; author of three books: “101 Defenses,” “Get the Diagnosis Right,’ and “The Therapist’s Answer Book”; co-author, with K. Dring, of “Sexual Abuse against Children: Pedophiles’ and Abusers’ Dynamics, Development, Treatability, and the Law”, and over 20 professional articles concerning but not limited to the effects of trauma in abused children, laziness vs. shame, and the causes of male philandering. 

Christopher Bowen, MS, DABR's Profile

Christopher Bowen, MS, DABR Related seminars and products

Mosaic Life Care

Christopher Bowen has served as a radiation oncology physicist for 17 years and has guided the installation and commissioning of several accelerators and state of the art technologies. 

Roger D. Cole, MD, MA, FACS's Profile

Roger D. Cole, MD, MA, FACS Related seminars and products

Dr. Cole recently retired after 30 years of active clinical practice as an otolaryngologist/head and neck surgeon. He completed his medical and surgical training at Bowman Gray School of Medicine and North Carolina Baptist Hospital. After completing his military service in the United States Navy, Roger was in private practice otolaryngology for 12 years in Hickory, North Carolina. He joined the Veteran Health Administration in 2009 was selected by the Veterans Administration to complete a Clinical Medical Ethics Fellowship at the MacLean Center for Clinical Medical Ethics at the University of Chicago in May of 2011. He completed his Master of Arts degree in Bioethics from Wake Forest University in 2013. He has taught medical ethics to medical students and residents at Wake Forest University School of Medicine, The Edward Via College of Osteopathic Medicine, and throughout the Veterans Health Administration.

Scott Faulkner's Profile

Scott Faulkner Related seminars and products

Mr. Faulkner has enjoyed industry involvement since 1979 in private industry as well as Board participation. He has held senior management positions at Lanier, VDI, Dictaphone, Rodeer, Speech Machines, and was a co-founder at InterFix LLC.  Board participation at AAMT, MTIA, Spectrum Health Gerber Memorial, and several local boards are also part of his life history. He serves now as Economic and Community Development Coordinator for Newaygo, Michigan, a city of about 2000 people, and still plays a mean guitar.

Deirdre Kamber Todd, Esq., CHP's Profile

Deirdre Kamber Todd, Esq., CHP Related seminars and products

Deirdre Kamber Todd is the managing partner with the Kamber Law Group, P.C., a next-generation law-firm located in Allentown, Pennsylvania. With over twenty years of experience in Pennsylvania and New York, our areas of practice include employment law, business law, civil litigation, LGBT rights, cannabis law, healthcare law, and HIPAA. In addition to her legal practice, Deirdre Kamber Todd has contributed to programs, webinars, professional development trainings, and articles for National Public Radio, Bloomberg’s Business Week, Society for Human Resource Management, Washington Post, the University of Pittsburgh Medical School, and many others. She has been honored with awards including Distinguished Lawyer, Top 10 in Client Satisfaction, Lawyers of Distinction, Top Twenty under Forty, Public Justice Foundation and the New York State Bar Association.

Ms. Kamber Todd earned her undergraduate degree from Brandeis University, her master’s degree in International Relations from the University of Limerick in Ireland, her Juris Doctor from Hofstra University, and postgraduate certifications in Social Media from Seton Hall and in HIPAA Security from Harvard.

Ms Kathleen King's Profile

Ms Kathleen King Related seminars and products

Director, Customer Success


Kathleen “Kat” King, ASHI, AHDI-F, has been in the healthcare documentation industry since 1974, owned a medical transcription service for 20 years, and managed teams in 8 countries. She earned a degree in Healthcare Informatics, pursued a degree in Healthcare Management Administration, and is working to earn her Medical Coding/Billing credential. Ms King has provided EHR implementation training in health systems throughout the Pacific Northwest. She is the director of Customer Success for Cybexys, Inc., a technology company providing a coding validation solution for risk adjustment and revenue cycle management, utilizing artificial intelligence, natural language processing, and machine learning.

She has served on numerous AHDI alliances, component boards, was co-founder and President of AHDI-West, and currently serves as Secretary on the AHDI Board of Directors. She has received multiple nominations and awards within AHDI and AHDI-West, including Distinguished Service Award, Advocate of the Year, Member of the Year twice, and Membership Impact Award eight times.

Susan Marks, MSN, FNP-C, PHN's Profile

Susan Marks, MSN, FNP-C, PHN Related seminars and products

Nurse Susan Cannabis Education and Consulting

Susan Marks, MSN, FNP-C, PHN, is a family nurse practitioner specializing in cannabis therapeutics. Her company, Nurse Susan, is a medical cannabis education and consulting practice. Nurse Susan is a member of the American Cannabis Nurses Association and the Society of Cannabis Clinicians. She works with medical patients in all 50 states who want to include cannabis therapeutics in their health management program. 

Nurse Susan is passionate about the therapeutic benefits of cannabis. She is a medical cannabis patient due to a progressive neurological movement disorder, and cannabis (high CBD, low THC) has allowed her to wean off anti-seizure medication and the intolerable side effects. Nurse Susan is incredibly grateful for this plant, and she enjoys working with other patients who can benefit from cannabis therapy. 

Jackie Schickling's Profile

Jackie Schickling Related seminars and products

Mayo Clinic

Jackie Schickling is the quality manager at Mayo Clinic for the Documentation Services Department. She has a degree in Sales and Management, has worked at Mayo Clinic for 17 years, and has held a variety of roles and leadership positions within HIMS. Jackie has worked extensively with implementing different documentation quality programs and worked to converge and standardize site and regional programs to an Enterprise model.  

Jennifer Styer's Profile

Jennifer Styer Related seminars and products

Mayo Clinic

Jennifer Styer is a quality supervisor at Mayo Clinic and has worked for Mayo for 21 years. Jennifer has developed several quality programs to review documentation for accuracy that is created by internal HDS staff, outsourced vendor staff, scribes, and providers. She is an RHIT, CCS-P and has a bachelor’s degree in Healthcare Management. 


Karen Suggs's Profile

Karen Suggs Related seminars and products

Karen received her massage license in September 2012 and is a full-time massage therapist for Asante Hospice. She also has been a part-time massage therapy instructor at Rogue Community College for the past four years. Five years ago she opened Essential Wellness Bodywork & Massage, LLC, in Grants Pass, Oregon, which has grown to a team of seven therapists. Karen has been a part of many teaching events.


Nethaneel Suggs's Profile

Nethaneel Suggs Related seminars and products

Nethaneel completed the reflexology program with Jill Fox in Jacksonville, Oregon, and is now completing his prerequisites to attend the massage therapy program at Rogue Community College this fall. His mother’s work as a massage therapist has fueled his desire to pursue an education in holistic medicine. Nethaneel was an active member of the speech and debate team at North Valley High school and has experience speaking at educational events.

Adriana Van der Graaf, MBA, RHIA, CHP, CCS's Profile

Adriana Van der Graaf, MBA, RHIA, CHP, CCS Related seminars and products

Cybexys, Inc.

Susan Marks, MSN, FNP-C, PHN, is a family nurse practitioner specializing in cannabis therapeutics. Her company, Nurse Susan, is a medical cannabis education and consulting practice. Nurse Susan is a member of the American Cannabis Nurses Association and the Society of Cannabis Clinicians. She works with medical patients in all 50 states who want to include cannabis therapeutics in their health management program. 

Nurse Susan is passionate about the therapeutic benefits of cannabis. She is a medical cannabis patient due to a progressive neurological movement disorder, and cannabis (high CBD, low THC) has allowed her to wean off anti-seizure medication and the intolerable side effects. Nurse Susan is incredibly grateful for this plant, and she enjoys working with other patients who can benefit from cannabis therapy. 

Russell Sawyer's Profile

Russell Sawyer Related seminars and products

Dr. Russell Sawyer is an assistant professor in the Department of Neurology and Rehabilitation Medicine at the University of Cincinnati. He is a board certified neurologist and fellowship trained in Behavioral Neurology and Neuropsychiatry.  

Bonnie Monico, CHDS, AHDI-F's Profile

Bonnie Monico, CHDS, AHDI-F Related seminars and products

Bonnie J. Monico, CHDS, AHDI-F, lives in Omaha, Nebraska, and is the AHDI President-elect for 2020. She has been in the medical transcriptionist industry for more than 40 years was instrumental in the recruiting, mentoring, and MT Development processes of many MTs/HDSs and involved in the development and maintenance of quality improvement programs. Bonnie also has a coding certificate from the College of St. Mary.

Crafting is Bonnie's passion and she loves creating items that you cannot buy in a store. She creates personalized gifts to give away and sell in a space she affectionately calls her Craft Cave. Bonnie loves to paint, decoupage plates, and make gnomes (she has ones for every season!). She also loves a great bargain and repurposing things found around the home, like flowerpots, wine bottles, and old socks.

Mabel Heitmeier's Profile

Mabel Heitmeier Related seminars and products

Certified KonMari Consultant

Mabel is the founder of Spark Joy in Michigan and a certified organizing consultant trained by Marie Kondo. Inspired by small space organization since her childhood in Hong Kong and frequent travels around the world, Mabel is passionate about helping people to create tidy homes and live their ideal lifestyle surrounded by things that matter most.

CEC Policy

The 2020 Healthcare Documentation Integrity Virtual Conference (HDIVC20) has been approved for 12 CECs for the 4-day conference.  You will receive a certificate for each credit-worthy session once you have viewed 85% or more, whether live or on-demand after the conference.  If you are unable to attend the live sessions, the recordings will be available for 3 months following the conference.


AHDI Virtual Conference FAQs

Q.  When is the virtual conference?
A.  The virtual conference will be held over 4 days, August 12-15, 2020. See schedule details here!

Q.  What will the price be for the virtual conference?
A.  See pricing information here.

Q.  Can I register for a single day or single session?
A.  Single days or single sessions are not available a la carte; however, your full registration gives you access to all sessions during the live event on August 12-15, 2020, as well as on-demand access for 3 months immediately following.

Q.  How do I attend a virtual conference?
A.  Enjoy the conference from any computer (PC or Mac), tablet, or smartphone using a link provided by AHDI. Click here for more information on minimum specs needed to view. We recommend the latest version of Google Chrome as your internet browser.

Q.  Will I need a webcam to participate?
A.  A webcam is not required for attendees. You will be able to see our speakers and presenters who will be using webcams.

Q.  What if I can’t make one of the live sessions?
A.  All sessions will be recorded and available to you for 3 months immediately following the event to view on-demand.

Q.  What if I have technical difficulty?
A.  Please see our technical FAQs here.  Live phone and email help desk support will be available throughout the conference in case you run into any technical issues.

Q.  How many continuing education credits will be available?
A.  We currently anticipate a total of 12 CECs.  Certificates will be available to print upon completion of each session.

Q.  How long is each session?
A.  Each session will last approximately 60 minutes.  Check out the Schedule at a Glance and Speaker Bios – both are being updated frequently!

Q.  Will I be able to ask the speakers and presenters questions?
A.  Absolutely!  During the live event, you will be able to post questions and/or comments to the speakers, presenters and attendees who have joined the session. Everyone joining live will be able to view and interact. This feature will not be available on the recording if viewing on-demand so do your best to join us live!

Q.  Will I be able to meet and interact with other attendees during the virtual conference?
A.  Absolutely!  Once registered, you’ll be able to communicate via the conference forum as well as via chat within each session. You will also see and meet new people during the social activities scheduled at the end of each day.

Q. What are the social activities?
A. The social activities are live events held at the end of each day. Details for each are being finalized and we will make announcements along the way. You won’t want to miss them as they will include fun activities and prizes!

Q.  Can I participate with a group of friends?
A.  You are welcome to view the conference with a group, but we ask that each participant have their own registration. A participant of the group may contact AHDI with an attendance list for the CECs to be marked on the individual accounts.

Q.  I’m afraid I’ll miss the fun of not being face-to-face. What can I expect?
A.  We will still be coming to you live for our Integrity Awards Ceremony, AHDI leadership updates, and scheduled social activities!  We’re re-inventing fun!

Q.  Will there be sponsors and exhibitors participating in the virtual conference?
A.  Yes, we couldn’t make this possible without the support of our sponsors who are displayed before, during and after the event. You will also find our exhibitors on our website and on the Virtual Exhibitors tab within the platform. You will hear from them in-between sessions, with an option to connect with them further if you wish. If you or someone you know may be interested, please have them contact us at

Q.  I still have questions, who should I contact?
A.  Please contact us at and we’d be happy to help answer any questions you have.

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